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 I forgot my password
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Frequently Asked Questions

Q:  How do I login?
A:  Enter your 5 or 6-digit, Reinhardt University ID number in the User Name box. Then, enter your PIN in the Password box. Note:  Your password is case-sensitive. 
 
If you are a new employee or student, enter your 5 or 6-digit, Reinhardt University ID number in the User Name box, then click the “I forgot my password” link next to the Password box. Your password will be sent to your Reinhardt University e-mail address.  If you are a current student, former student, or registered for new student orientation, click here to obtain instructions for accessing your Reinhardt e-mail account.

 

Q: I don’t know my password. How do I obtain it?

A: Enter your 5 or 6-digit, Reinhardt University ID number in the User Name box, then click the “I forgot my password” link next to the Password box. A new, temporary password will be generated and sent to your Reinhardt University e-mail address.  Note: Your EagleWeb account is linked to your Reinhardt University e-mail address.

 

Q: I clicked the “I forgot my password” link, but I did not receive an e-mail message with a new password.

A: Check your Reinhardt University e-mail account. All e-mails from EagleWeb will be sent to your Reinhardt University e-mail address, not your personal e-mail account. Also, be sure to check your SPAM or Junk Mail folders. 

 

Q: What e-mail address is associated with my EagleWeb account?

A:  For security purposes, your EagleWeb account is linked to your Reinhardt University e-mail address. You may not use a personal e-mail address with EagleWeb. 

 

Q: How do I change my EagleWeb password?

A: Login to EagleWeb, click the Personal Info link next to your name, click the Password tab, enter your existing password in the Old Password box, enter your new password in the New Password and Confirm Password boxes, then click the Save button.

 

Q: How do I register for classes using EagleWeb?

A:  Select the EagleWeb Registration Instructions document on the Student Documentation Help page to view step-by-step instructions for registering for classes.  Note:  You must be logged in to EagleWeb to view this documentation.

 

Q: Is EagleWeb a secure site?

A:  Yes, EagleWeb is secured by a digital certificate issued by VeriSign.